I'm writing this piece after reading Hetan Shah 's excellent article in The New Statesman, AI will not magically solve our public services and contributing to a short discussion thread on Bluesky , which by the way is one of the many reasons why Bluesky feels like Twitter did 10+ years ago, which is a good thing. I should preface this by saying first I don't have a view on Tony Blair, and we're already doing at lot with AI where I work, from predicting where potholes will appear , to using a translation service developed by Swindon Borough Council which is saving tens of thousands of pounds a year, to drafting things like job advertisements , which I use as evidence that I'm certainly not against the use of AI in the public sector. Hetan's piece neatly summarises the hype. It also describes from where that hype might be emanating, the lofty expectations and risks of using AI in the public sector, and what the public sector should be using AI for right now. Am
Local Government, Digital.