LG/WWW

Tired of spending months writing a strategy or paying thousands for someone else to? Can ChatGPT do it for free? ChatGPT is, on the face of it, a website which you can ask questions that will provide answers in real time. That’s hardly revolutionary, but behind it is a natural language processing (NLP) machine learning model that's been designed to understand your questions and provide detailed responses to them. Again this isn't entirly new, in fact its current NLP is known as GPT-3 which means that there were two versions that came before. It is considered by some to be the most advanced NLP yet though, so much so that Microsoft will incorporate it into some versions of Teams soon . The people behind ChatGPT ( Open AI ) freely admit it will sometimes provide incorrect answers , and I found this chart produced by HFSResearch really useful in explaining its limitations. What this tells me is that we shouldn’t be relying on ChatGPT to provide exact answers, however it is usefu...

Change is inevitable. That's an obvious statement, but it's not until you start to think about the changes in the past ten years do you get an idea of the scale faced by local government. Austerity, wars in Afghanistan, Syria, and Ukraine, Grenfell, the cost of living crisis, and of course COVID, are just a few things that local government has had to react, adapt and respond to, and we mustn’t forget the ongoing climate emergency which will be with us for many years yet. Most organisations will have, or have had some sort of transformation programme in place. I led a digital transformation programme which started in 2016 which found efficiencies and created better services across a range of functions meaning people can now report, as well as book and pay for things online, where before they couldn't. Transformation implies change from one state to another though, from a caterpillar to a butterfly for example, but we know from my examples above that change is constan...