I don't write about social media a lot these days. As far as Facebook and Twitter goes much of the conversation has been said. Online discussion usually follows the circular argument: "Isn't social media great?" "Yes, governments should do more with it" "That's right, because isn't social media great" That's not to say governments and their agencies could and should do more, but talking is easy, hence the success and some of the great fails of social media. Putting ideas into action is harder. There's still room for innovation in social, for example the trial of What's App at Shropshire Council , or the number of councils looking at using Meerkat and Periscope for election coverage, although this does feel like a bit of a fad as video streaming apps like Bambuser and Hangouts on Air have been around for a couple of years now. Anything that pushes governments in the right direction must be a good thing though. I'
Local Government, Digital.